1. Purpose of Personal Information Processing

LingTok uses the Mixpanel analytics tool to enhance user experience and analyze usage patterns and behaviors. This information is utilized to improve service quality and provide a more personalized experience for users.

2. Collected Personal Information and Collection Method

LingTok collects the following personal information:

• Device Information: Device type, operating system, resolution, etc.
• Usage Records: User behaviors within the app, pages visited, time spent, etc.
• IP Address and Cookie Data: Information automatically generated during service use.
• Collection Method: Automatically collected during service use or directly provided by the user.

3. Processing and Retention Period of Personal Information

The collected personal information is retained and used only for the period necessary to fulfill the service purpose. If a user deletes their account or discontinues service, relevant information is immediately destroyed. However, if required by law, the information is retained for the period stipulated by relevant regulations.

4. Outsourcing of Personal Information Processing and Third-Party Provision

LingTok outsources certain personal information processing tasks to Mixpanel for user behavior analysis to enhance service quality. For more details, please refer to Mixpanel's Legal Notice. LingTok may also provide personal information to law enforcement agencies if required by law.

5. Users’ Rights and How to Exercise Them

Users have the right to access, modify, or delete their registered information at any time. They may also withdraw consent to the collection and use of their information. Requests for access, modification, deletion, or suspension of personal information processing can be made through customer support.

6. Security Measures to Protect Personal Information

LingTok implements the following technical and managerial measures to protect personal information:

• Access Control: Access is restricted to essential personnel only.
• Encryption: Sensitive information is encrypted for storage and transmission.
• Security Software: Security software is installed and regularly updated and checked.

7. Personal Information Protection Officer